Shipping policy

Walkingpad official was founded on both a business and service vision: To provide you with an easy and convenient shopping experience that you did not know, including shipping by courier to your home or anywhere you choose, so you can enjoy our quality products.

 

Which countries do you ship to? And how much does shipping cost? 

We are a global company, and we strive for worldwide shipping, we offer free international shipping to the United States, France, Spain and Russia. If you are interested in shipping to a country not listed please contact us here


 

When will my products arrive?

Our team processes your order and takes care of sending it to you in the best way. Processing time take 2 days after placing an order. most of our products arrive after 3-4 business days from delivery time, We guarantee that the delivery will arrive no more than 14 business days.
   

How can I pay for my order?

We Make online payments simple & secure with PayPal Express Checkout for faster credit card transactions. We accept all credit card.
 

How are my products shipped?

We ship in fast express shipments by leading companies such as UPS, FedEx, DHL, DPD, GLS etc.

 

 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 
If you haven’t received your order within 12 days of receiving your shipping confirmation email, please contact us at support@walkingpadofficial.com with your name and order number, and we will look into it for you.
Track my order

 
What information do I need to provide for an order?

In order to process your order we require the following information:

  1. Your shipping and billing addresses
  2. Phone number – in case we need to contact you quickly in regards to your order
  3. Email address – for order confirmation and invoice
  4. Payment method – please provide a purchase order number and/or a credit card number to complete your order
 
Once an order is processed, we cannot cancel or return a shipment.
Final price includes shipping and taxes, in some rare countries there may be additional taxes please pay attention to the tax laws in your country.
walkingpad shipping policyGo with you from the first minute !

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